TERMS AND CONDITIONS

Terms and Conditions of Sale

Last Updated: October 30, 2026

Welcome to Goodselara. These Terms and Conditions govern purchases made through goodselara.com and explain the responsibilities of both the customer and the business.

Please read these terms carefully before placing an order.

1. Business Information

Goodselara is owned and operated by:

Shaoyang Chendou Technology Co., Ltd.

Business Address:

Room 507, Building 4, Lane 11, Ziyuan Community, Zhuangyuanzhou Subdistrict, Beita District, Shaoyang, Hunan Province, China.

Email: service@goodselara.com

Phone: +86 17531643778

2. Acceptance of Terms

By accessing our website or purchasing products from Goodselara, you acknowledge that you have read and agree to these Terms and Conditions and the applicable policies published on our website.

If you do not agree with these terms, please do not proceed with a purchase.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, specifications, and compatibility information are presented accurately.

However:

  • Product colors may vary slightly due to screen settings and lighting.

  • Product dimensions may have minor manufacturing tolerances.

  • Product designs and specifications may be updated over time.

  • Customers are responsible for checking their exact phone model before purchasing.

Phone cases are designed for specific device models. A case intended for one model may not fit another, even if the devices have similar names or dimensions.

4. Pricing and Availability

All prices are displayed in the currency indicated on the website.

Prices, promotions, and product availability may change without prior notice. Such changes will not affect orders that have already been accepted, except where correction of an obvious pricing or listing error is legally permitted.

We reserve the right to correct inaccurate product information and pricing.

If an order is affected by a significant error, we will contact the customer to discuss an appropriate solution.

5. Order Placement and Acceptance

When you submit an order, you are making a purchase request for the selected products.

After successful payment, an order confirmation will generally be sent to your provided email address.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance where additional verification or review is required.

We reserve the right to decline or cancel orders where reasonably necessary, including suspected fraudulent activity, payment authorization issues, inventory discrepancies, or obvious listing errors.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

6. Payment

Payment must be completed through the payment methods offered at checkout.

Orders will generally enter processing after payment has been successfully confirmed.

You are responsible for providing accurate billing and payment information.

7. Shipping and Delivery

We offer free standard shipping on qualifying orders of $39 or more.

Orders below the free-shipping threshold will be charged the shipping fee displayed at checkout.

Our estimated delivery time is 10–20 days after shipment.

Delivery estimates are not guaranteed dates. Delays may occur because of carrier operations, customs procedures, weather conditions, public holidays, or other circumstances beyond our reasonable control.

For additional details, please review our Shipping Policy.

8. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

Requests can generally be accommodated only before the order has entered fulfillment or been dispatched.

Once an order has been shipped, it can no longer be canceled through the pre-shipment cancellation process. Eligible returns may still be requested under our Return & Refund Policy.

We do not charge an automatic cancellation fee for eligible cancellations.

9. Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery.

Returned products must meet the eligibility requirements described in our Return & Refund Policy.

Customers may be responsible for return shipping costs for preference-based returns. We will cover reasonable return costs for products that arrive damaged, defective, incorrect, or materially different from their description.

Approved refunds are generally issued within 5–10 business days after the returned item has been received and inspected.

10. Promotions and Discounts

Promotional offers may be subject to specific conditions, eligibility requirements, and expiration dates.

Unless expressly stated otherwise, promotions cannot be combined with other offers.

We reserve the right to correct promotional errors and discontinue promotions where permitted by law.

11. Intellectual Property

All website content, including text, photographs, graphics, designs, logos, and other materials, is owned by Goodselara, its operator, or the relevant rights holders.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission from the applicable rights holder.

12. Limitation of Liability

To the extent permitted by applicable law, Goodselara shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including applicable consumer protection rights.

13. Consumer Rights

These Terms and Conditions do not affect any mandatory consumer rights available under the laws applicable to your purchase.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

14. Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our business practices, services, or applicable legal requirements.

The updated version will be published on this page with a revised date.

15. Contact Information

For questions regarding these Terms and Conditions, please contact:

Shaoyang Chendou Technology Co., Ltd.

Email: service@goodselara.com

Phone: +86 17531643778

Address: Room 507, Building 4, Lane 11, Ziyuan Community, Zhuangyuanzhou Subdistrict, Beita District, Shaoyang, Hunan Province, China.